(Credit: Stephen Shankland/CNET)
PARIS — The revelations of former NSA contractor Edward Snowden about governmental spying are gumming up the business of cloud computing.
That’s the opinion of Brad Garlinghouse, chief executive of Hightail, whose business is helping companies share and track documents and their employees to collaborate with the aid of cloud-based storage. Doing business now has new complications for customers concerned about government snooping and the protection of their own data.
“The Snowden effect has extended the sales cycle for non-US companies looking at doing business with US companies,” he said Wednesday in an interview at the LeWeb conference here. “There are more questions about data security, encryption, and [security] key management.”
On top of that, the company has to update its own technology for better security. That’s one reason Hightail acquired a company called AdeptCloud that specializes in cloud security matters like encryption key management. “A big part of that was because of what we were hearing from customers,” he said. “Snowden has a been driver to decisions we made.”